Leadership in Health-Tech: Why Being a Problem Finder Matters More Than Being a Problem Solver
Posted: 2025-04-14
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As a leader, I’ve discovered that success doesn’t come from fixing every problem. It comes from understanding which problems matter the most and tackling those first. By focusing on the big issues, you can lead your team to make the most impact.

For a long time, I believed that to be a good leader, I needed to know everything. I thought solving problems fast and fixing things would make me great. But I’ve learned that leadership is more about guiding others and working together to find the best solutions.

But later, I learned that just reacting to problems isn’t enough—especially in healthcare, where things change fast and really important decisions are made.

As I learned more about healthcare technology, I saw that the best leaders weren’t the ones who answered quickly. They were the ones who asked smart questions and took time to understand what the real problem was, instead of just fixing what was easy to see. They were good at finding the real problems.

The work we do in the health-tech industry can save lives, which is why thinking differently matters. We’re creating solutions to help doctors talk to each other, give more people care, and ensure everyone gets the help they need. To do this, we need to look beyond what’s visible and understand hidden issues.

The Need of Asking the Right Questions

Over time, I’ve learned the value of slowing down and listening carefully—to my team, clients, and even the world around me. The biggest problems aren’t always the ones we should fix first. Often, the best ideas are hidden in old thinking or poor communication.

Rather than making something complicated, Elixr Labs asked a basic question: “Why are doctors and nurses still using old communication methods?” This led us to find many problems that people had just accepted as normal, even though they were not efficient or effective in the long run.

Then we found out that the real problem wasn’t just the old methods people were using. The bigger issue was that the methods didn’t work well together, which caused confusion, wasted time, and could even put lives at risk. Jumping too fast to make something new might have fixed what we saw on the surface, but we’d miss the bigger problem that really needed our attention—and a chance to truly improve things.

You don’t have to be the smartest in the room to be a great leader. What matters is helping others speak up, ask questions, and find answers together. That’s where real leadership starts.

Being a problem finder also means being humble. A smart leader knows their own ideas aren’t always enough. They listen, learn, and grow from others. Being kind and curious opens the door to better teamwork and stronger results. Everyone has something to teach, if you’re ready to learn.

Instead of only solving what’s in front of us, we should look deeper, think bigger, and be prepared for what’s coming next in health-tech.

Everything starts with asking, “What really needs to change?” Not just today, but for years to come.Many people make great inventions, but not all of them solve real problems. What truly matters is picking the right problem to fix. That’s what leads to meaningful change.

/Great leadership means finding the right problems, asking better questions, and leading with curiosity.
ByBinu Bhasuran